Personal identification information
While users visit our site for various activities such as buying products, browsing through items, fill out a necessary form or using any other feature and services, we collect their personal information such as their full name, Email ID, phone or contact number, mailing address and credit card information. We have provisions of letting users visit the site anonymously as well. In case the user voluntarily submits the information to us, we store it. The right to refuse for submitting personal information is also offered to users. However, it can prevent you from accessing certain facilities of the site and also limit your activities.
Non-personal identification information
We can also collect non-personal identification information from the users or visitors of the site through various ways when they are there to utilize certain facilities, fill out forms, place an order, make a payment or browse through products. By non-personal identification information, we mean the browser name, type of personal computer you are using and various other technical information regarding the user’s connection with the site. We also gather information about the particular operating system as well as the internet service provider of the user.
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How is the collected information used by us?
Our site collects personal and non-personal information from the users for the following purposes-
- For improving customer service facilities
- In this way, we are able to respond to customer service requests and serve them more efficiently with this information.
- Personalization of user experience is also possible because of this.
- To improve the site in general
- The feedback provided to us will be utilized to improve the quality of products and services
- For processing payments smoothly
- While placing an order, if a user provides any information then we would be utilizing that to process that order properly. No such information is shared with external parties except to the ones who are necessary to process the order successfully
- For running several promotions, contests, surveys or other site facilities
- We also send relevant information to users regarding our products and services that might interest them with the help of the contact information
- For sending regular Emails and keeping the customers updated
- Contact information is also utilized to send important updates to the user regarding their placed orders. We might also use this information to cater to their requirements and answer their queries. In case it is decided by the user to be on the future mailing list, then certain news, updates and service information shall also be sent to them from time to time. However, the user is at the liberty to decide when they want to unsubscribe from receiving emails like this in the days to come. We also provide detailed instructions on how to unsubscribe at the bottom of each mail sent and on our site.
How is the information that has been collected from the user, protected by us?
We assure that the information that is collected from users or visitors are one hundred percent safe and never gets disclosed to any external third party or unauthorized user. Proper data collection, storage, and processing techniques along with proper security measures are adopted so that your information is not mal-handled. No alteration or destruction of important information such as username, email ID, password, the transaction history will occur and it shall be safely stored in our systems.
We utilize an SSL secured communication channel to initiate the process of sensitive and private data exchange. It is fully encrypted and protected with digital signatures.
Sharing personal information
No breach of privacy takes place through us and we do not engage in any selling, renting or trading of user’s personal identification information to any third party. Certain generic aggregated demographic information will be shared with external parties such as business partners, trusted affiliates and advertisers, that are not linked to any personal information of the user.
Acceptance of the users